Subcontract Your Clients' Customer Service to Us
We act as your behind-the-scenes support team. Your agency keeps the client relationship — we handle the inbox, refunds, and reporting. Flexible hourly or monthly retainer.
The problem
Your agency is great at ads and design. Support is a distraction.
E-commerce agencies often win clients who also need customer service help. Taking it on in-house pulls your team away from high-value work. Saying no means losing the client to a competitor who offers the full package.
Clients asking you to manage their support inbox
No in-house CX team to hand it off to
Thin margins if you hire a full-time agent yourself
How it works
A reliable CX partner you can white label
We work directly inside your client's support tools under their brand and policies. You invoice the client at your rate. We invoice you at ours. No client ever needs to know we exist — unless you want them to.
The model
Simple, clean, and scalable
You add a markup on top of our rate and bill your client. We handle the work. You own the relationship. As your client's store grows, their support plan scales up with them — and so does your margin.
Our rate: from $10/hr or $400/mo retainer
Your rate: set your own margin on top
Your client sees: professional branded CX ops
Common questions
Will my client know you are involved?
Only if you want them to. We operate fully under your client's brand and toolset.
How quickly can you onboard a new client?
Standard onboarding takes three to five business days once we receive login access and SOPs.
Do you sign NDAs?
Yes. We are happy to sign an NDA before onboarding begins.
What if a client's volume spikes suddenly?
We use shared agents for lower-volume clients, so coverage scales without renegotiating a contract.
Add CX to your agency's offering today.
Book a call and we will walk you through how the white label model works in practice.