Part-time Shopify customer support — from $10/hr

Run Your Shopify Store While You Keep Your Day Job

We handle your customer inbox so you can focus on your 9-to-5. Trained agents manage your tickets, refunds, and order questions — starting at just $10 per hour with no long-term contract.

The problem

Your store doesn't sleep. You need to.

You launched your Shopify store alongside a full-time job. Answering customer tickets at midnight is not sustainable. Missing tickets costs you refunds, bad reviews, and sales. Generic virtual assistants go off-script and create more work than they save.

Tickets piling up while you're at work

Refund disputes you don't have time to manage

Customers waiting 24+ hours for a reply

How we help

Hands-free Shopify support built for side-hustlers

Our agents work inside your existing tools — Gorgias, Zendesk, or Shopify Inbox — following your approved policies and brand voice. You stay in control without being in the inbox.

Trained agents from $10/hr — minimum 10 hrs/week
Documented SOPs so every reply matches your brand
Refund and dispute workflows handled end-to-end
Weekly CSAT report so you always know what's happening

Who this is for

Built for Shopify founders with a day job

You are working a 9-to-5 in the US, Europe, or Australia and running a Shopify store on the side. You have money but zero time. You need someone to fully own the support inbox — not just answer tickets when they feel like it.

9-to-5 founders in the US, Italy, France, or Netherlands

New dropshipping stores under 50 orders/day

Store owners who want passive income without passive support

Pricing

Start for as little as $10 per hour

No monthly retainer required to get started. Pay only for the hours your store needs.

Hourly

$10 / hr

Minimum 10 hrs/week

Side-Hustler Pack

$400 / mo

40 hrs/month, shared agent

See full pricing →

Common questions

Do I need to set up anything new?

No. We work inside the tools you already use — Shopify, Gorgias, Zendesk, or Shopify Inbox.

What if my ticket volume is very low right now?

Start on hourly. You only pay for what you use. Switch to a retainer when volume picks up.

Can your agents work overnight US hours?

Yes. Our Philippines-based team covers US time zones, including overnight and weekend shifts.

Hand off your inbox today.

Book a free call and we will show you exactly how it works.